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Drivers operating on Digital Taxi platforms have downed their tools over what they term as non-compliance by the transport network companies they operate under. The drivers held peaceful demonstrations at the Nairobi Greenpark terminus in a bid to petition the Ministry of Transport and the National Transport and Safety Authority (NTSA) to address their concerns. Similar demonstrations were held in Mombasa and other major towns as the operators faulted the transport network companies for offering discounts to customers, asking them to lower commission charged from current high of 25-30 % to 18%. Justin Nyaga, the Chairperson of Organisation of Online Drivers said the Taxi hailing apps have not implemented earlier agreements on capping commission charged on dr...

Uber on Wednesday announced that it will help clear up some of the confusion when it comes to the passenger’s average rating. For years, Uber drivers have been rating their passengers, but now the riders will be able to see their ratings- how many times you were awarded a 5-star rating as well as how many times you got a one-star. The ratings will not only help you but also help inform other drivers' decisions on whether to accept your request. The rating breakdown will be available to all Uber users in the privacy center, which is accessed by logging in to the account online or in the application. Here are the steps to follow to access the privacy center and rating breakdown in the app: In the settings menu, tap privacy and then privacy centerIn the privacy center, swi...

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Digital Taxi Drivers Strike In Nairobi And Other Major Towns

Uber Adds new feature let you see how many one-star ratings you got